Question and Answers

 What does the following quotation mean to you?

Condemn none. If you can stretch out a helping hand, do so. If not, fold your hands, bless your brothers, and let them go their own way.

This quote reflects tolerance, compassion, humility, and non-interference - qualities essential for civil servants.

"Condemn none":

·         Meaning: Do not judge or criticize others harshly.

·         Message: Everyone is on their own life journey. People may make choices we don't agree with, but that doesn’t mean they are wrong or deserve condemnation.

"If you can stretch out a helping hand, do so":

·         Meaning: If we are in a position to help someone—through support, guidance, or kindness—then we should do it.

·         Message: We have a moral duty to help others if we can, without expecting anything in return.

"If not, fold your hands, bless your brothers":

·         Meaning: If we are not able to help, we should not interfere or criticize. Instead, silently pray or hope for the best for them.

·         Message: Even when we can’t contribute directly, maintain goodwill and show respect.

"And let them go their own way":

·         Meaning: We allow others to follow their own path in life, even if it's different from ours.

·         Message: Every individual has the right to make choices. Let them live with dignity and freedom.

We may not always agree with people’s actions or be in a position to help everyone, but we should never respond with judgment or hostility. Respecting individual dignity and diversity of thought is key to ethical public service.

Hatred is destructive of a person's wisdom and conscience that can poison a nation's spirit. Do you agree with this view? Justify your answer.

Yes, I agree with the view - Hatred is dangerous both to the individuals and the nation.

Hatred Destroys Personal Wisdom and Conscience

·         Wisdom involves calm reasoning, compassion, and ethical thinking.

·         Conscience is our inner sense of right and wrong.

When a person is filled with hatred, their ability to think clearly is clouded.

·         They become emotionally driven instead of rational.

·         They may justify immoral actions, such as violence or discrimination, in the name of revenge or superiority.

Example:

·         A civil servant driven by hatred toward a particular group may deny them welfare schemes, misusing power and violating constitutional values.

Hatred Can Poison a Nation’s Spirit

A nation’s spirit rests on unity, diversity, peace, and cooperation.

·         When hatred spreads—through casteism, communalism, or regionalism—it divides society, creates fear, and leads to unrest.

·         This weakens national integration, leads to riots, social injustice, and loss of economic and human potential.

Example:

·         Communal violence can set back years of development, cause deaths, and damage inter-community relationships—poisoning the collective national consciousness.

A civil servant must rise above personal biases and promote harmony. Hatred contradicts the values of impartiality, empathy, secularism, and constitutional morality. As responsible citizens - and especially civil servants - we must promote understanding, forgiveness, and inclusive growth to preserve the nation’s spirit.

 

 

New Trends in Work Culture

                                              New Trends in Work Culture

                 


 

Hybrid and Remote Work:

  • Description: Working some days in the office and some days from home or other locations. Hybrid and remote work have become increasingly popular after the COVID-19 pandemic.
  • Impact: Improved work-life balance for employees, savings on commute time and costs, cost reduction for companies.

 

Traditional Work: You go to the office every day, sit at your desk, and work alongside your colleagues.

Hybrid Work: You split your time between working from home and going to the office. This could be a few days at home, a few days in the office, or some other combination.

Remote Work: You work from home (or anywhere else) using your computer and the internet. You don't go to the office at all.

 

Greater Emphasis on Employee Well-being:

  • Description: Companies are placing greater emphasis on supporting the physical and mental health of their employees.
  • Impact: Implementation of stress reduction programs, mental health services, yoga and meditation classes, healthy food options, increased employee productivity and morale.

Diversity, Equity, and Inclusion (DEI):

  • Description: Promoting diversity in the workplace, providing equal opportunities for all employees, and creating an inclusive environment.
  • Impact: A more creative and innovative work environment, increased employee engagement and retention, improved company reputation.

Skill Development and Reskilling:

  • Description: Companies are investing in continuous skill development for employees and reskilling them to adapt to new technologies.
  • Impact: Enhanced job security for employees, increased company competitiveness, improved employee productivity and morale.

Results-Oriented Work Systems:

  • Description: Evaluating employees based on the results they achieve rather than the time they spend working.
  • Impact: Greater autonomy and flexibility for employees, increased employee productivity and morale.

Use of Technology:

  • Description: Increased use of technology in the workplace for communication, collaboration, project management, performance evaluation, and other tasks.
  • Impact: Streamlined work processes, increased productivity, easier communication and collaboration with remote employees.

These new trends are significantly transforming work culture in India. By providing employees with greater flexibility, autonomy, and well-being, these trends are helping to increase employee productivity, morale, and overall well-being.

Overall, work culture plays a crucial role in the success of an organization. A positive and supportive work culture improves employee satisfaction and productivity. Cultivating a good work culture is a key investment for any company.

Role Models

 

                                                Role Models



Sardar Vallabhbhai Patel




·         Known as the "Iron Man of India," Patel was instrumental in unifying the fragmented princely states into the Indian Union after independence.

·         His unwavering determination, political acumen, and commitment to national integration earned him the title.

·         As the first Home Minister and Deputy Prime Minister of India, Patel played a crucial role in laying the foundation for a strong and united nation.

Verghese Kurien




·         Hailed as the "Father of the White Revolution," Kurien revolutionized India's dairy industry through Operation Flood.

·         His visionary leadership, dedication to empowering farmers, and innovative approach transformed India from a milk-deficient nation to the world's largest milk producer.

·         The Amul cooperative model he pioneered became a global exemplar of rural development and economic empowerment.

Dr. A.P.J. Abdul Kalam



·         A renowned aerospace scientist and the 11th President of India, Kalam was a tireless advocate for science, education, and national development.

·         He dreamt of a self-reliant and technologically advanced India.

·         His inspiring speeches, humility, and dedication to nurturing young minds earned him the title "People's President."

T.N. Seshan



·         As former Chief Election Commissioner, TN Seshan known for his unwavering commitment to electoral reforms

·         He introduced strict measures to curb electoral malpractices, enforce the Model Code of Conduct, and ensure free and fair elections, thereby strengthening India's democratic institutions.

E. Sreedharan



·         The "Metro Man of India," Sreedharan revolutionized urban transportation in India by spearheading the development of efficient and reliable metro rail systems in several cities, including Delhi, Kolkata, and Kochi.

·         His meticulous planning, adherence to deadlines, and emphasis on quality set new benchmarks for infrastructure projects in India.

Armstrong Pame



·         This young IAS officer from Manipur exemplified the spirit of grassroots leadership and community engagement.

·         When government funds were unavailable, Pame mobilized the local community to build a 100 km road known as the "People's Road," connecting remote villages to the main highway, thus improving connectivity and access to essential services for thousands of people.

Ethics Question Paper 2013

                                              Ethics 2013

                                                Section A

 1. What do you understand by ‘values’ and ‘ethics’? In what way is it important to be ethical along with being professionally competent? (10 marks | 150 words)

 2. [a] What do you understand by the following terms in the context of public service? (5 terms x 3 marks each=15 marks |250 words)

 

a)      Integrity

b)      Perseverance

c)      Spirit of service

d)     Commitment

e)      Courage of conviction

 [b] Indicate two more attributes which you consider important for public service. Justify your answer. (10 marks |100 words)

 

3. Some people feel that values keep changing with time and situation, while others strongly believe that there are certain universal and eternal human values. Give your perception in this regard with due justification. (10 marks | 150 words)

 

4. What is ‘emotional intelligence’ and how can it be developed in people? How does it help an individual in taking ethical decisions? (10 marks | 150 words)

 

5. [a] What do you understand by the term ‘voice of conscience’? How do you prepare yourself to heed to the voice of conscience? (10 marks| 150 words)

 

[b] What is meant by ‘crisis of conscience’? Narrate one incident in your life when you were faced with such a crisis and how you resolved the same. (10 marks| 150 words)

 

6. Given below are three quotations of great moral thinkers/philosophers. For each of these quotations, bring out what it means to you in the present context: (each quote for 10 marks and 150 words=total 30 marks)

 

a)       “There is enough on this earth for every one’s need but for no one’s greed.” Mahatma Gandhi.

b)       “Nearly all men can withstand adversity, but if you want to test a man’s character, give him power.”—Abraham Lincoln.

c)       “I count him braver who overcomes his desires than him who overcomes his enemies.”—Aristotle.

 

7. “The good of an individual is contained in the good of all.” What do you understand by this statement? How can this principle be implemented in public life? (10 marks| 150 words)

 

8. It is often said that ‘politics’ and ‘ethics’ do not go together. What is your opinion in this regard? Justify your answer with illustrations. (10 marks| 150 words)

 

                                                             Section B

 

9) A Public Information Officer has received an application under RTI Act. Having gathered the information, the PIO discovers that the information pertains to some of the decisions taken by him, which were found to be not altogether right. There were other employees also who party to these decisions were. Disclosure of the information is likely to lead to disciplinary action with possibility of punishment against him as well as some of his colleagues. Non-disclosure or part disclosure or camouflaged disclosure of information will result into lesser punishment or no punishment.

 

The PIO is otherwise an honest and conscientious person but this particular decision, on which the RTI application has been filed, turned out to be wrong. He comes to you for advice.

 

The following are some suggested options. Please evaluate the merits and demerits of each of the options:

 

a)      The PIO could refer the matter to his superior officer and seek his advice and act strictly in accordance with the advice, even though he is not completely in agreement with the advice of the superior.

b)      The PIO could proceed on leave and leave the matter to be dealt by his successor in office or request for transfer of the application to another PIO.

c)      The PIO could weigh the consequences of disclosing the information truthfully, including the effect on his career, and reply in a manner that would not place him or his career in jeopardy, but at the same time a little compromise can be made on the contents of the information.

d)     The PIO could consult his other colleagues who are party to the decision and take action as per their advice.

 

Also please indicate (without necessarily restricting to the above options) what you would like to advise, giving proper reasons. (20 marks| 250 words)

 

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10) You are working as an Executive Engineer in the construction cell of a Municipal Corporation and are presently in-charge of the construction of a flyover. There are two Junior Engineers under you who have the responsibility of day-to-day inspection of the site and are reporting to you, while you are finally reporting to the Chief Engineer who heads the cell. While the construction is heading towards completion, the Junior Engineers have been regularly reporting that all construction is taking place as per design specifications. However, in one of your surprise inspections, you have noticed some serious deviations and lacunae which, in your opinion, are likely to affect the safety of the flyover. Rectification of these lacunae at this stage would require a substantial amount of demolition and rework which will cause a tangible loss to the contractor and will also delay completion. There is a lot of public pressure on the Corporation to get this construction completed because of heavy traffic congestion in the area. When you brought this matter to the notice of the Chief Engineer, he advised you that in his opinion it is not a very serious lapse and may be ignored. He advised for further expediting the project for completion in time. However, you are convinced that this was a serious matter which might affect public safety and should not be left unaddressed.

 

What will you do in such a situation? Some of the options are given below. Evaluate the merits and demerits of each of these options and finally suggest what course of action you would like to take, giving reasons. (20 marks |250 words)

 

a)      Follow the advice of the Chief Engineer and go ahead.

b)      Make an exhaustive report of the situation bringing out all facts and analysis along with your own viewpoints stated clearly and seek for written orders from the chief Engineer.

c)      Call for explanation from the Junior Engineers and issue orders to the contractor for necessary correction within targeted time.

d)     Highlight the issue so that it reaches superiors above the Chief Engineer.

e)      Considering the rigid attitude of the Chief Engineer, seek transfer from the project or report sick.

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11) Sivakasi in Tamil Nadu is known for its manufacturing clusters on firecrackers and matches. The local economy of the area is largely dependent on firecrackers industry. It has led to tangible economic development and improved standard of living in the area.

 

So far as child labour norms for hazardous industries like firecrackers industry are concerned, International Labour Organization (ILO) has set the minimum age as 18 years. In India, however, this age is 14 years.

 

The units in industrial clusters of firecrackers can be classified into registered and non-registered entities. One typical unit is household-based work. Though the law is clear on the use of child labour employment norms in registered/non-registered units, it does not include household-based works. Household-based work means children working under the supervision of their parents/relatives. To evade child labour norms, several units project themselves as household-based works but employ children from outside. Needless to say that employing children saves the costs for these units leading to higher profits to the owners.

 

On your visit to one of the units at Sivakasi, the owner takes you around the unit which has about 10-15 children below 14 years of age. The owner tells you that in his household-based unit, the children are all his relatives. You notice that several children smirk, when the owner tells you this. On deeper enquiry, you figure out that neither the owner nor the children are able to satisfactorily establish their relationship with each other. (25 marks | 300 words)

 

a)      Bring out and discuss the ethical issues involved in the above case.

b)      What would be your reaction after your above visit?

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12) You are heading a leading technical institute of the country. The institute is planning to convene an interview panel shortly under your chairmanship for selection of the post of professors. A few days before the interview, you get a call from the Personal Secretary (PS) of a senior government functionary seeking your intervention in favour of the selection of a close relative of the functionary for this post. The PS also informs you that he is aware of the long pending and urgent proposals of your institute for grant of funds for modernization, which are awaiting the functionary’s approval. He assures you that he would get these proposals cleared. (20 marks | 250 words)

 

a)      What are the options available to you?

b)      Evaluate each of these options and choose the option which you would adopt, giving reasons.

 

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13) As a senior officer in the Finance Ministry, you have access to some confidential and crucial information about policy decisions that the Government is about to announce. These decisions are likely to have far-reaching impact on the housing and construction industry. If the builders have access to this information beforehand, they can make huge profits. One of the builders has done a lot of quality work for the Government and is known to be close to your immediate superior, who asks you to disclose this information to the said builder. (20 marks| 250 words)

 

a)      What are the options available to you?

b)      Evaluate each of these options and choose the option which you would adopt, giving reasons.

 

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14) You are the Executive Director of an upcoming InfoTech Company which is making a name for itself in the market.

 

Mr. A, who is a star performer, is heading the marketing team. In a short period of one year, he has helped in doubling the revenues as well as creating a high brand equity for the Company so much so that you are thinking of promoting him. However, you have been receiving information from many corners about his attitude towards the female colleagues; particularly his habit of making loose comments on women. In addition, he regularly sends indecent SMS’s to all the team members including his female colleagues.

 

One day, late in the evening, Mrs. X, who is one of Mr. A’s team members, comes to you visibly disturbed. She complains against the continued misconduct of Mr. A, who has been making undesirable advances towards her and has even tried to touch her inappropriately in his cabin. She tenders her resignation and leaves your office. (20 marks | 250 words)

 

a)      What are the options available to you?

b)      Evaluate each of these options and choose the option you would adopt, giving reasons.

 

Ethics Question Paper 2014

                                                        Ethics 2014

                                                       Section – A

1. (a) All human beings aspire for happiness. Do you agree? What does happiness mean to you? Explain with answers. (150 Words) (10 M)

(b)What does ethics seek to promote in human life? Why is it all the more important in Public Administration? (150 Words) (10 M)

2. (a) In the context of defence services, ‘patriotism’ demands readiness to even lay down one’s life in protecting the nation. According to you, what does patriotism imply in everyday civil life? Explain with illustrations and justify your answer. (150 Words) (10 M)

(b) What do you understand by ‘probity’ in public life? What are the difficulties in practicing it in the present times? How can these difficulties be overcome? (150 Words) (10 M)

3. (a) “Integrity without knowledge is weak and useless, but knowledge without integrity is dangerous and dreadful.” What do you understand by this statement? Explain your stand with illustrations from modern day context. (150 Words) (10 M)

(b) “Human beings should always be treated as ‘ends’ in themselves and never as ‘means’.” Explain the meaning and significance of this statement, giving it’s implications in the modern techno-economic society. (150 Words) (10 M)

4. (a) Which eminent personality has inspired you the most in the context of ethical conduct in life? Give the Gist of his/her teachings. Giving specific examples describe how you have been able to apply these teachings for your own ethical development. (150 Words) (10 M)

(b) There is a heavy ethical responsibility on the public servants because they occupy positions of power, handle huge amounts of public funds, and their decisions have wide ranging impact on society and environment. What steps have you taken to improve your ethical competence to handle such responsibility? (150 Words) (10 M)

5. (a) The current society is plagued with widespread trust-deficit. What are the consequences of this situation for personal well-being and for societal well-being? What can you do at the personal level to make yourself trustworthy? (150 Words) (10 M)

(b) It is often said that poverty leads to corruption. However there is no dearth of instances where affluent and powerful people indulge in corruption in a big way. What are the basic causes of corruption among people? Support your answer with examples. (150 Words) (10 M)

6. What factors affect the formation of a person’s attitude towards social problems? In our society, contrasting attitudes are prevalent about many social problems. What contrasting attitudes do you notice about the caste system in our society? How do you explain the existence of these contrasting attitudes? (150 Words) (10 M)

7. What does ‘accountability’ mean in the context of public service ? What measures can be adopted to ensure individual and collective accountability of public servants? (150 Words) (10 M)

8. We are witnessing increasing instances of sexual violence against women in the country. Despite existing legal provisions against it, the number of such incidences is on the rise. Suggest some innovative measures to tackle this menace. (150 Words) (10 M)

                                                                Section – B

9) Now-a-days, there is an increasing thrust on economic development all around the globe. At the same time, there is also an increasing concern about environmental degradation caused by development. Many a time, we face a direct conflict between development activity and environmental quality. It is neither feasible to stop or curtail the developmental process, nor it is advisable to keep degrading the environment, as it threatens our very survival. Discuss some feasible strategies which could be adopted to eliminate this conflict and which could lead to sustainable development. (250 Words) (20 M)

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10 ) Suppose one of your close friends, who is also aspiring for civil services, comes to you for discussing some of the issues related to ethical conduct in public service.

He raises the following points:-

(i)                 In the present times, when unethical environment is quite prevalent, individual attempts to stick to ethical principles may cause a lot of problems in one’s career. It may cause hardship to the family members as well as risk to one’s life. Why should we not be pragmatic and follow the path of least resistance, and be happy with doing whatever good we can?

(ii)               When so many people are adopting wrong means and are grossly harming the system, what difference would it make if only a small minority tries to be ethical? They are going t be rather ineffective and are bound to get frustrated.

(iii)             If we become fussy about ethical considerations, will it not hamper the economic progress of our country? After all in the present age of high competition we cannot afford to be left behind in the race of development

(iv)             It is understandable that we should not get involved in grossly unethical practices, but giving and accepting small gratifications and doing small favours increases everybody’s motivation. It also makes the system more efficient. What is wrong in adopting such practices?

Critically analyze the above viewpoints. On the basis of this analysis, what will be your advice to your friend? (250 Words) (20 M)

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11) You are a no-nonsense, honest officer. You have been transferred to a remote district to head a department that is notorious for its inefficiency and callousness. You find that the main cause of the poor state of affairs is the indiscipline of a section of employees. They do not work themselves and also disrupt the workings of others. You first warned the troublemakers to mend their ways or else face disciplinary action. When the warning had little effect, you issued a show cause notice to the ringleaders. As a retaliatory measure, these troublemakers instigated a woman employee amongst them to file a complaint of sexual harassment against you with the Women’s Commission. The Commission promptly seeks your explanation. The matter is also publicized in the media to embarrass you further.

Some of the options to handle this situation could be as follows:

(i)                 Give your explanation to the Commission and go soft on the disciplinary action.

(ii)               Ignore the commission and proceed firmly with the disciplinary action.

(iii)             Brief your higher-ups, seek directions from them and act accordingly.

Suggest any other possible option(s). Evaluate all of them and suggest the best course of action, giving your reasons for it. (250 Words) (20 M)

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12) Suppose you are the CEO of a company that manufactures specialized electronic equipment used by a government department. You have submitted your bid for the supply of this equipment to the department. Both the quality and cost of your offer are better than those of the competitors. Yet the concerned officer is demanding a hefty bribe for approving the tender Getting the order is important both for you and your company. Not getting the order would mean closing a production line. It may also affect your own career. However, as a value-conscious person, You do not want to give bribe.

Valid arguments can be advanced both for giving the bribe and getting the order, and for refusing to pay the bribe and risking the loss of the order.

What those arguments could be, Could there be any better way to get out of this dilemma? If so, outline the main elements of this third way, pointing out its merits. (250 Words) (20 M)

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13) Rameshwar successfully cleared the prestigious civil services examination and was excited about the opportunity that he would get through the civil services to serve the country. However, soon after joining the services, he realized that things are not as rosy as he had imagined. He found a number of malpractices prevailing in the department assigned to him. For example, funds under various schemes and grants were being misappropriated. The official facilities were frequently being used for personal needs by the officers and staff. After some time, he noticed that the process of recruiting the staff was also not up to the mark. Prospective candidates were required to write an examination in which a lot of cheating was going on. Some candidates were provided external help in the examination. Rameshwar brought these incidents to the notice of his seniors. However, he was advised to keep his eyes, ears and mouth shut and ignore all these things which were taking place with the connivance of the higher-ups. Rameshwar felt highly disillusioned and uncomfortable. He comes to you seeking your advice.

a)      Indicate various options that you think are available in this situation.

b)      How would you help him to evaluate these options and choose the most appropriate path to be adopted? (250 words) (20 M)

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14) In our country, the migration of rural people to towns and cities is increasing drastically. This is causing serious problems both in the rural as well as in the urban areas. In fact, things are becoming really unmanageable.

Can you analyze this problem in detail and indicate not only the socio-economic but also the emotional and attitudinal factors responsible for this problem?

Also, distinctly bring out why –

(a)    Educated youth are trying to shift to urban areas

(b)   Landless poor people are migrating to urban slums

(c)    Even some farmers are selling off the, land and trying to settle in urban areas taking , petty jobs.

What feasible steps can you suggest which will be effective in controlling this serious problem of our country? (250 words) (20 M)

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Question and Answers

  What does the following quotation mean to you? Condemn none. If you can stretch out a helping hand, do so. If not, fold your hands, bles...