What is ’emotional intelligence’ and how can it be developed in people? How does it help an individual in taking ethical decisions?

 Key Points

Emotional intelligence

·         The ability to understand and manage emotions, enhancing interpersonal interactions and decision-making.

Development:

·         Self-awareness: Reflect on emotions, triggers, and patterns.

·         Empathy: Practice active listening and perspective-taking.

·         Emotion regulation: Learn techniques like mindfulness and deep breathing.

·         Social skills: Engage in role-playing and communication exercises.

·         Continuous learning: Seek feedback and refine emotional intelligence.

Ethical Decisions:

·         Empathy-driven: Consider others' emotions and viewpoints.

·         Bias recognition: Mitigate personal biases for objective decisions.

·         Balance: Harmonize rational analysis and emotional insights.

·         Conflict resolution: Navigate ethical dilemmas through effective communication.

·         Long-term impact: Assess emotional consequences for lasting ethical choices.